McKinsey surveyed 5,774 employees and found the top reason people quit wasn't pay β it was that they **didn't feel valued by their organization (54%)** or **by their manager (52%).**
β‘οΈ People don't quit jobs. They quit feeling invisible.
π₯ The tools keep getting better at the work. Our job is to get better at the people.
βοΈ The most expensive mistake I watch leaders make isn't a bad call β it's letting good work go unseen. And it's the one that's almost free to fix.
The research is blunt about it:
β‘οΈ McKinsey surveyed 5,774 employees and found the top reason people quit wasn't pay β it was that they **didn't feel valued by their organization (54%)** or **by their manager (52%).** In their words: when leaders reach for a bonus instead of real acknowledgment, "employees sense a transaction," not appreciation.
β‘οΈ Gallup and Workhuman tracked nearly 3,500 people and found **well-recognized employees were 45% less likely to have left after two years** β yet **just 22% say they get the right amount of recognition** for the work they do.
β‘οΈ Get it right β the kind that's specific, genuine, and consistent β and those employees are **nine times as likely to be engaged.**
β¨ Read that together, and the gap is staggering: recognition is nearly free, drives retention, and most of us still ration it like it's scarce.
π« So where does AI fit? Honestly β it helps. A model can flag the quiet win buried in a dashboard, remind me whom I haven't acknowledged in a while, even draft the note. What it can't do is mean it. "Great job" from an algorithm is wallpaper. The same three words land completely differently when they come from a person who actually saw what you did β and says so, to your face.
π‘ That's the line I hold: let AI handle the remembering; I handle the meaning. Name the specific thing. Do it in the moment. Say why it mattered. A dashboard can tell you a number moved β only a human can tell someone, "I saw that, and it was you."
π€ Two decades leading and mentoring teams, from L'OrΓ©al to product management to running operations, taught me the same lesson every time: people give their best to leaders who notice.
π¬ When was the last time someone at work made you feel truly seen β and what did they say? π
β Fernando Bello Β· Author of "Find the Best β A Full Guide for Product Management" Β· LinkedIn Top Product Management Voice
#Leadership #ProductManagement #ProductLeadership #AI #FutureOfWork #EmployeeEngagement
π Sources for the stats:
β‘οΈ McKinsey, 'Great Attrition' or 'Great Attraction'? The choice is yours (2021) β top reasons for quitting: not feeling valued by organization (54%) / by manager (52%); "employees sense a transaction": https://lnkd.in/efUVA-jH
β‘οΈ Gallup & Workhuman, Employee Retention Depends on Getting Recognition Right (2024) β well-recognized employees 45% less likely to leave; only 22% get the right amount of recognition; 9x more likely to be engaged: https://lnkd.in/eysv7qrd